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You may not think of customer service as being a thing that would make or break a business. However, when I asked my Facebook audience what would cause them to not patronize a business, the answer that quickly rose to the top was customer service. This could include anything from a dirty facility to not […]
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If anyone knows, it’s me; being an entrepreneur is hard stuff. You’re either working at home or from some virtual office where your computer is practically attached to your hip, your iPad is nearby, and your cell phone, i.e. minicomputer, is also close in the vicinity. In our virtual life, we’re over-connected, but in real […]